It’s one thing to say you can do something and another to actually get things done.

Our approach to game operations is anything but traditional. We’ve reimagined QA by prioritizing passion over conventional checklists, creating a dynamic 24/7 team that truly understands player behavior. The GameOps team strategically times shifts to match player gaming patterns and establishes a seamless global workflow between our US and UK studios.

With their support, our player experience group meticulously monitors game balance and feedback, ensuring we’re constantly evolving. The GameOps team generates comprehensive daily player feedback reports, enabling our development team to quickly address issues and maintain game quality. Their innovative methodology allows us to publish builds efficiently and stay ahead of player expectations, making them an invaluable partner in our game development process.

I transitioned into a new career in the Gaming industry 7 years ago, and I couldn’t be happier with my decision. As someone who came from a different field (Hospitality industry), I was unsure of what to expect. However, the company I joined made the transition seamless, and I felt supported every step of the way.

GameOps’ culture is welcoming and inclusive, and I felt like I’m part of the family since day one. Despite coming from a different field, I was given the opportunity to learn new skills and was provided with the necessary training and resources to do so.

What impressed me most about GameOps is its commitment to the Gaming industry which became my passion & hobby ever since. The pace of change in the Gaming industry can be daunting, but the company’s dedication on providing quality support with players is driving meaningful impact with the games we are handling, and this always made me feel excited as I’m part of the team.

Overall, I am grateful for the opportunity to have joined GameOps’ leadership and to have transitioned into a new field with such support and encouragement. If you are looking to make a similar transition, I highly recommend considering this company as a place to grow and thrive.

Do what you love and what inspires you the most.”
These are the loving words of my parents as I was struggling to find footing in the rigorous industry known as the BPO/Call Center industry.

It took me years to find and do what I am passionate about. Playing games and handling/leading people.

They say loving what you do, takes the pressure and stress off the actual work. I beg to disagree. Loving what you do makes you want to face the challenges and struggles of the job; rinse and repeat. In time and practice, this makes you a better person and professional at the end of the day.

I am proud to say that I found all that and more here in GameOps. I have been working here for almost 5 years now. Cheers to more!

*Don’t take my word for it. If you are passionate about games and have the desire to grow professionally, come to Gameops and experience the life you’ve missed all this time.

It’s rare to find people who share the same vision professionally as one does and it’s also rare to find people who are patient, and are genuinely invested in one’s development.

I’m just lucky to have found this in a single workplace! GameOps has been a companion in both my personal and professional life.

I’ve worked with GameOps almost for a decade and they have not disappointed me a single time. I can definitely recommend GameOps to anyone in the gaming business.

It’s been a true delight working with the GameOps QA team. They got up to speed on a very complex project quickly and were able to sign off on releases fully within a few weeks. This included mastering and adding to a test suite of 500+ cases. The team has discovered edge cases in testing that we never would have thought to have before and have great suggestions for implementation of fixes. Throughout GameOps QA’s thorough feature testing, they keep the needs of the customer top of mind. Because of this, we have been able to deliver value faster than ever before.

I am pleased to share the exceptional services provided by Game Ops. We have used them as our main Support Team for over 2 years, and their communication and quick learning has been the highlight of our experience.
Their entire team has an unparalleled level of professionalism and dedication. Their prompt and friendly communication sets the tone for our client interactions and support.

One aspect that truly sets Game Ops apart is their extensive knowledge and expertise on our platform. Whenever we have new features or updates, they are quick to learn and implement the newest strategy immediately. I have all the confidence in this team and look forward to our continued partnership!