Privacy Policy

Last Updated: August, 2026

GameOps, Inc. (“GameOps,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit the GameOps website, communicate with us, submit an inquiry or application, engage with our services, or otherwise interact with GameOps.

We process personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, applicable issuances of the National Privacy Commission of the Philippines, and other applicable data protection and privacy laws.

By using our website or voluntarily providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. WHO WE ARE

GameOps, Inc. is a Philippine-based company providing services to the global video game industry, including Quality Assurance, Live Operations, Player Support, and other related game development and operational services.

For purposes of applicable data protection laws, GameOps may act as a Personal Information Controller (PIC) when we determine the purposes and means by which personal information is processed.

In certain client engagements, GameOps may also act as a Personal Information Processor (PIP) and process information on behalf of a client in accordance with its instructions and the applicable agreement between GameOps and the client.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with GameOps, we may collect the following categories of information:

A. Information You Provide Directly

This may include:

Full name;
Email address;
Telephone or mobile number;
Company name;
Job title or position;
Country or location;
Information contained in messages, inquiries, or contact forms;
Business and partnership information;
Information submitted when requesting information about our services;
Event, meeting, or appointment information;
Feedback or correspondence you send to us; and
Other information you voluntarily provide.

B. Recruitment and Employment Information

If you apply for a position with GameOps through our website or a recruitment channel linked to our website, we may collect information such as:

Full name and contact information;
Resume or curriculum vitae;
Employment history;
Educational background;
Skills and qualifications;
Portfolio or work samples;
Professional references;
Interview and assessment information; and
Other information relevant to evaluating your application.

Additional personal or sensitive personal information may be requested at later stages of the recruitment or employment process when necessary and permitted by law.

C. Information Collected Automatically

When you access our website, certain information may be collected automatically through cookies, server logs, analytics technologies, and similar tools, including:

IP address;
Browser type and version;
Device type;
Operating system;
Pages visited;
Date and time of access;
Referring website;
Approximate geographic location based on IP address; and
Website usage and interaction data.

We use this information to maintain website security, understand website usage, improve our website and services, and identify technical issues.

3. HOW WE USE PERSONAL INFORMATION

GameOps may process personal information for purposes including:

Responding to inquiries, requests, and communications;
Providing information about GameOps and our services;
Evaluating potential business relationships, partnerships, and client engagements;
Preparing proposals and coordinating meetings;
Managing relationships with clients, suppliers, vendors, and business partners;
Processing employment applications and managing recruitment activities;
Operating, maintaining, securing, and improving our website;
Conducting website analytics and understanding how visitors interact with our website;
Protecting GameOps, our employees, clients, systems, and users against fraud, misuse, security threats, and other unlawful activity;
Maintaining business and administrative records;
Complying with contractual, regulatory, and legal obligations;
Establishing, exercising, or defending legal claims; and
Carrying out other purposes disclosed to you at the time your information is collected.

Where required by applicable law, we will obtain your consent before processing your personal information for a particular purpose.

4. LEGAL BASIS FOR PROCESSING

Depending on the circumstances and applicable law, GameOps may process personal information based on one or more of the following:

Your consent;
The performance of a contract or steps taken at your request before entering into a contract;
Compliance with a legal obligation;
Protection of lawful rights and interests;
Legitimate business interests pursued by GameOps or a third party, provided such interests do not override your fundamental privacy rights; or
Other lawful grounds permitted under applicable data protection laws.

Where processing is based on consent, you may withdraw your consent subject to applicable legal, contractual, and operational limitations.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, security, analytics, performance, and user experience.

Cookies are small files stored on your device when you visit a website. Depending on the technologies implemented on our website, these may include:

Essential Cookies – Necessary for the website to function properly and securely.

Analytics Cookies – Help us understand how visitors use our website and allow us to improve its performance and content.

Functional Cookies – Remember certain choices or preferences to improve your experience.

Marketing Cookies – If used, these may help us measure campaigns or deliver more relevant content.

Where required by law, non-essential cookies will only be activated after you provide the appropriate consent.

You may also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. SHARING AND DISCLOSURE OF INFORMATION

GameOps does not sell your personal information.

We may disclose or provide access to personal information where reasonably necessary to:

GameOps employees and authorized personnel who require the information to perform their responsibilities;
Affiliates or related entities, where appropriate and lawful;
Service providers supporting our website, IT infrastructure, hosting, communications, recruitment, analytics, security, and business operations;
Professional advisers, including lawyers, accountants, auditors, and consultants;
Clients or business partners when necessary for an authorized business purpose and subject to appropriate safeguards;
Government agencies, regulators, courts, law enforcement authorities, or other entities when required by law or lawful process; and
A successor or potential successor in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction.

Third parties processing personal information on our behalf are expected to maintain appropriate confidentiality, privacy, and security measures and process information only for authorized purposes.

7. INTERNATIONAL DATA TRANSFERS

As GameOps works with clients, partners, service providers, and organizations internationally, personal information may, where necessary, be transferred to or accessed from countries outside the Philippines.

Where such transfers occur, GameOps takes reasonable and appropriate measures to ensure that personal information remains protected in accordance with applicable laws, contractual requirements, and recognized data protection standards.

8. DATA SECURITY

GameOps implements reasonable and appropriate organizational, physical, and technical safeguards designed to protect personal information against:

Unauthorized or unlawful access;
Accidental loss;
Unauthorized disclosure;
Alteration;
Misuse;
Destruction; and
Other unlawful forms of processing.

Our safeguards may include access controls, authentication measures, security policies, employee confidentiality requirements, network and system security measures, monitoring, and other appropriate controls.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate care when transmitting information online.

9. DATA RETENTION

GameOps retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with contractual or legal requirements, resolve disputes, enforce agreements, maintain appropriate business records, or protect legitimate business interests.

Retention periods may vary depending on the nature of the information and the purpose for which it is processed.

When personal information is no longer required, GameOps will securely delete, anonymize, dispose of, or otherwise process the information in accordance with applicable laws and internal policies.

10. YOUR DATA PRIVACY RIGHTS

Subject to applicable laws and certain legal limitations, you may have rights relating to your personal information, including the right to:

Be informed about the collection and processing of your personal information;
Access personal information held about you;
Object to certain forms of processing;
Correct or rectify inaccurate, incomplete, or outdated information;
Request erasure or blocking of personal information where legally permitted;
Withdraw consent where processing is based on consent;
Request data portability where applicable;
Seek damages where your rights under applicable privacy laws have been violated; and
File a complaint with the National Privacy Commission or another competent data protection authority.

To exercise your rights, you may contact GameOps using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests to protect your information from unauthorized access or disclosure.

11. RECRUITMENT PRIVACY

Information submitted for employment opportunities will be used primarily to evaluate your suitability for current or potential positions at GameOps, communicate with you regarding your application, conduct recruitment activities, and comply with applicable legal requirements.

Where appropriate and permitted by law, GameOps may retain applicant information for consideration for future employment opportunities.

Applicants may contact us if they wish to inquire about the personal information retained in connection with their application.

12. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to websites, platforms, social media pages, recruitment platforms, or other services operated by third parties.

GameOps does not control the privacy practices of these third parties. Their collection and processing of information are governed by their respective privacy policies.

We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.

13. CHILDREN’S PRIVACY

The GameOps corporate website and services are intended primarily for businesses, professionals, job applicants, and individuals interacting with GameOps in a professional capacity.

We do not knowingly use our corporate website to solicit personal information directly from children.

If we become aware that personal information from a child has been collected in circumstances requiring parental or guardian consent without the appropriate authorization, we will take reasonable steps to address the matter in accordance with applicable law.

14. MARKETING COMMUNICATIONS

Where permitted by law, GameOps may occasionally send communications regarding our services, company updates, events, industry activities, or other information that may be relevant to our clients, partners, and professional contacts.

Where required, such communications will be sent based on your consent.

You may opt out of marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending transactional, administrative, contractual, or other necessary communications.

15. DATA BREACH MANAGEMENT

GameOps maintains procedures for identifying, assessing, responding to, and managing personal data breaches.

Where a personal data breach meets applicable legal notification requirements, GameOps will notify affected individuals and/or the appropriate regulatory authorities within the period required by applicable law.

16. CHANGES TO THIS PRIVACY POLICY

GameOps may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technologies, legal requirements, or privacy practices.

The updated version will be posted on this page together with the revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

17. CONTACT US

For questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, you may contact:

GameOps, Inc.
Data Protection Officer / Privacy Team

Email: contact@gameops.ph

You may also contact the National Privacy Commission of the Philippines regarding concerns involving your rights under the Data Privacy Act of 2012.

18. CONSENT AND ACKNOWLEDGMENT

Where consent is the applicable legal basis for processing, by voluntarily submitting personal information through our website, forms, or other communication channels, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information for the purposes disclosed to you.

Your continued use of the GameOps website following updates to this Privacy Policy will be subject to the version of the Privacy Policy then in effect.